At TheCourier.app, we pride ourselves on offering flexible, permanent contracts for self-employed freelance couriers. We work on your behalf with customers, ensuring you have access to the best opportunities available. Our goal is to support both couriers and customers by fostering a fair and transparent environment. Please note that as a self-employed freelancer, you are responsible for managing your own jobs, vehicles, insurance, health and safety, and compliance. We are here to provide support where we can. Please read through these Terms and Conditions carefully before applying for any job.
. By selecting a job, you commit to fulfilling the duties on the specified date and time as an independent contractor.
. You are required to complete the job to the best of your ability, as outlined in the job details.
. A permanent job means that once you apply for and are assigned a job on a permanent basis, it will be your round until you provide two weeks' notice that you no longer wish to continue or unless a finish date is stated for the job.
. You have the flexibility to select the days you want to work. For example, if you apply for a permanent job for Mondays, Tuesdays, and Wednesdays, this will be your regular round every week until you notify us that you want to stop or the finish date has been reached. Once the job has been assigned to you, your scheduled calendar will show these days.
. An Ad-Hoc job is a single job on a specific day. It’s a one-time job you apply for, rather than a recurring commitment. You are contracted for that particular job only and are not required to work on the same days regularly.
. By applying for Ad-Hoc jobs, you are agreeing to be contracted for that specific job on that particular day only.
. As a freelance courier, it is your responsibility to ensure the completion of the job as agreed.
. As a freelancer, you have the flexibility to choose and apply for jobs that suit your schedule and availability.
. Cover for Jobs: If you are unable to fulfill a job due to holidays, emergencies, or other reasons, you can repost the job to the community.
. This should be done with sufficient notice, allowing other couriers to accept the job, providing you with flexibility while ensuring job continuity.
. Permanent Routes: For permanent routes, a two-week notice period is required if you are unable to fulfill your contracted days.Failure to provide the required notice may result in loss of earnings and voiding the contract.
. Ad-Hoc Jobs: For Ad-Hoc jobs, a minimum of 24 hours’ notice is required if you need to cancel or are unable to attend.Failure to provide sufficient notice for an Ad-Hoc job will result in the job being marked as unfulfilled and may affect your ability to accept future jobs.
. No Shows and Contract Violations: Failure to show up for contracted jobs without proper notice may result in loss of earnings and could void your contract.
. Repeated breaches of the cancellation policy will result in your account being terminated and the suspension of future job offers.
. Payment for completed jobs will be made fortnightly, after the successful completion of each job.
. As a self-employed courier, you will receive payment based on the terms set for each job, after the job is completed.
. As an independent contractor, it is your responsibility to ensure you have the necessary equipment, insurance, and qualifications to perform the job.
. This includes having a valid driver’s license, appropriate vehicle, and relevant insurance to carry out deliveries or services.
. Full training will be provided for each job where necessary. As a self-employed courier, you are expected to complete any required training to ensure job performance.
. Support will be available if needed, but you remain responsible for managing your shifts and tasks.
. As an independent contractor, you are responsible for following all health and safety guidelines during the performance of your job.
. This includes following traffic laws, maintaining safe practices when loading and unloading, and ensuring all equipment is used safely.
. By accepting and applying for a job, you agree to use self-billing invoicing.
. You agree not to disclose any confidential information or data you encounter during your work.
. Additionally, you will not accept work directly from customers or partners introduced to you through our platform without prior approval.
.Any disputes related to job acceptance, performance, or payments will be resolved through the in app support function. We strive to ensure fair resolution for all parties involved.
We reserve the right to suspend or terminate your access to jobs if you breach any terms and conditions or fail to meet the required performance standards as a self-employed courier.
By accepting a job, you acknowledge that you are a self-employed freelance courier and agree to the terms and conditions listed above.
20th November 2024